Moodboard

Johnny Smith Moodboard
John is a 75-year-old retired carpenter who still enjoys hikes in national parks and ridding his Harley-Davidson. He looks forward to the local club raffle and a catch up with the boys on a Thursday evening. He also enjoys playing bingo, listening to local radio and watching old western movies with his wife Jill. As he gets older and has to visit the hospital more often, he prefers quick and efficient healthcare with simple, bold instructions and hospital signs. He aims to enjoy the rest of his life traveling a little and spending time with family, especially his grandchildren.

• Location: Hobart

• Toaster Usage: Unfortunately Johnny has never used a fancy new electric toaster

• Computer/Internet Usage: PC, Occasionally browses the Internet with the help of his grandchildren.

• Computer Skill: Novice user. Finds things too complicated on the computer to use. Has an email but doesn’t know how to use it properly.

Storyboard

Making Toast Storyboard

How to make toast

Step by step instructions for making toast:

1. Place toaster on a stable, hard and flat surface.
2. Plug toaster into a wall power outlet.
3. Turn power outlet switch on.
4. Insert one or two pieces of bread.
5. Look at cook setting (light-dark dial).
6. Is setting on medium 4-6? Set dial.
7. Depress lever and wait for ejection.
8. Check darkness of toast. Is it medium to dark brown?
9. Wait for toast to be cool enough to touch.
10. Test toast is safe to touch. Is it?
11. Remove toast and prepare.

Making Toast Flowchart: